An open letter

Honor the usage terms we signed up under.

Signatures collected
Goal: 10,000 signatures

To the Anthropic team,

Claude Pro and Claude Max subscribers have been using their subscriptions with third-party clients — OpenClaw, OpenCode, NanoClaw, custom agents, the Agent SDK. OAuth worked. The tooling was public, documented, discussed across developer channels, and visibly integrated into the workflows of the customers buying those subscriptions.

In February 2026 you updated your Claude Code documentation with this clause: "Using OAuth tokens obtained through Claude Free, Pro, or Max accounts in any other product, tool, or service — including the Agent SDK — is not permitted and constitutes a violation of the Consumer Terms of Service."

In the days after, developers asked what the change meant. Thariq Shihipar, an Anthropic engineer on the Claude Code team, replied publicly: "Apologies, this was a docs clean up we rolled out that's caused some confusion. Nothing is changing about how you can use the Agent SDK and MAX subscriptions!" Anthropic's statement to the press said the same: "Nothing changes around how customers have been using their account and Anthropic will not be canceling accounts." Six weeks later, on April 4, 2026 at 12pm PT, you enforced the ban.

The stated reason was capacity. The announcement email said "these tools put an outsized strain on our systems." Boris Cherny, head of Claude Code, said "our systems are highly optimized for one kind of workload." That workload is Claude Code — a harness that consumes subscription quota aggressively through long-running agent features like /loop. The rule isn't about strain. It's about which client gets to produce it.

Compensation was a one-time credit equal to one month's subscription price, redeemable through April 17 — thirteen days after the announcement — with up to 30% off pre-purchased extra-usage bundles for customers continuing on metered billing. Workflows built on Pro or Max either stop working or move to metered API billing, at a multiple of the subscription price. That isn't a migration path — it's a price hike disguised as a documentation update.

We are not asking for free Claude. We are asking you to honor the deal we signed up under. A subscription whose rules change mid-stream — with the actual enforcement arriving weeks after the docs edit, and the compensation window closing thirteen days after the announcement — is not a subscription. It's a lease on your roadmap.

We are the customers who care enough to build on Claude. Many of us recommended you to our teams, our clients, our employers. You have our trust. Don't burn it on a quiet docs edit.

Timeline

2024–2025
Claude Pro ($20/mo) and Max ($100–$200/mo) launched. OAuth-based subscription access available via Claude Code and the Agent SDK.
Nov 2025
OpenClaw released by Peter Steinberger; third-party tools including OpenCode and NanoClaw leverage the same OAuth flow.
Feb 2026
Anthropic updates Claude Code documentation to characterize third-party OAuth use as a Consumer-ToS violation. Anthropic engineer and PR statement both characterize the update as a "docs cleanup" with no policy change. Server-side blocks begin rolling out.
Apr 4, 2026
Enforcement takes effect at 12pm PT. One-time credit equal to one month's subscription offered; up to 30% off pre-purchased extra-usage bundles.
Apr 10, 2026
Anthropic temporarily suspends Peter Steinberger's Claude access over "suspicious" activity; reinstated within hours after public outcry.
Apr 17, 2026
One-time-credit redemption window closes — 13 days after announcement. Credit is valid 90 days once redeemed.

What we're asking

  1. Honor the original usage terms for existing Pro/Max subscribers, or publish a concrete grandfathering plan.
  2. If policy must change, give customers at least 90 days' notice and a migration path — not retroactive enforcement.
  3. Make subscription-usage rules legible in one place, versioned, with a changelog — so we can price our decisions honestly.
  4. Engage the developer community before the next change that silently breaks downstream workflows.

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Sources

The Register — Feb 20, 2026 — Anthropic adds explicit ToS clause on OAuth tokens.
The Register — April 6, 2026 — Enforcement activated April 4; Cherny and company statements.
TechCrunch — April 4, 2026 — Credits, pricing, affected tools.
The New Stack — Feb 18, 2026 — Docs update landed in Claude Code documentation, not the Consumer Terms. Shihipar walk-back.
InfoWorld — Credit mechanics: one month's value, redeemable by Apr 17, valid 90 days. "Up to 30%" wording.
TechCrunch — April 10, 2026 — OpenClaw creator temporarily banned.
Hacker News discussion — Developer reactions.